In spring of 1966, Ray Puentes, an immigrant from Cuba of just 7 years, heard from a friend about a job opening in DeKalb to install water treatment equipment. For the next 6 years, Ray learned the ins and outs of the water treatment business.

He saw an opportunity in neighboring communities to serve the public with his new found talents, and Soft Water City Inc was created.

Ray and his wife, Kathy, grew their business in an old-fashioned way - by word of mouth and community involvement. Long before the internet and mass media, Ray could be found knocking on doors introducing his business to the community. Lacking income for daycare, their children, Chris and Lisa, were literally raised in the business.

Under the instruction of their parents, Chris and Lisa have continued to run the family business for the last 15 years. Together, they have expanded Soft Water City Inc’s scope and degree of water treatment. You can still find Ray and Kathy in the background bolstering day-to-day operations from retirement.

• We provide American-made water filtration systems
• We deliver bottled water and salt to your home and business
• We have a professional and friendly staff
• Our location is clean and tidy
• We are one of Illinois's oldest and largest second-generation water treatment dealerships
• We are a locally owned and operated business
• We have over 50 years of experience
• We offer FREE basic installation upon removal of a competitor’s leased water system
• We offer FREE estimates and FREE water analysis

Call (815) 895-6666 today to learn more.

We have been recognized as experienced, qualified water treatment experts by Pentair and carry the Tru Blue distinction.

• Established, reputable company
• Access to premium Pentair products and state-of-the-art-technology
• Highly trained, skilled, and knowledgeable
• Excellent customer service skills
• History of high customer satisfaction

Water quality can be complicated. It’s different everywhere and it can change over time. A Pentair True Blue Professional can help you make sense of it, so you get the system that’s right for your water, your home and your family.

As a local water expert, your Pentair True Blue Professional can give you an accurate view of what’s in your water and tell you what’s affecting its quality. With that information, they will then help you select the water treatment solution that’s addresses the issues unique to your water.

True Blue Professionals have exclusive access to premium Pentair products and state-of-the-art technology but they’ll only recommend the products you need. Nothing more. Then, all you have to do is enjoy clean, clear, delicious water, straight from your faucet.